Enterprise
Dedicated infrastructure, 99.99% uptime SLA, a named Customer Success Manager, and every compliance certification your legal team will ask for — included by default.
The Enterprise Program
Enterprise is not a product tier. It is a program — a dedicated team, infrastructure, and compliance stack that treats your business as a partner, not a license number.
Your data and workloads run on isolated, single-tenant infrastructure — never shared with other customers. Regional deployment options across all 18 global regions with data residency controls.
Every enterprise customer gets a dedicated CSM who knows your business, your integrations, and your team. Quarterly business reviews, proactive performance monitoring, and a direct escalation path.
15-minute response SLA for critical issues. Dedicated Slack channel with your account team and engineering leads. No ticket queues — direct access to the people who can fix it.
A named implementation engineer from kickoff through go-live. We own the integration work, coordinate with your IT team, and run parallel testing before any cutover. Most enterprise deployments go live in 30–90 days.
SOC 2 Type II report, ISO 27001 certificate, HIPAA BAA, FedRAMP Moderate ATO, and GDPR/CCPA data processing agreements — provided on day one, not after a procurement cycle.
99.99% uptime guaranteed with financial credits if we miss it. Our actual infrastructure has delivered 99.997% uptime across all regions over the past 24 months. We publish our status page publicly.
Certifications
Every enterprise contract includes the full compliance documentation stack your legal, security, and procurement teams will request — provided proactively, not after a six-week procurement cycle.
Plans
"We evaluated four enterprise platforms. Stratos was the only one that could show us a running integration with our ERP on day one of the pilot. The implementation team was as good as the sales team said they'd be. We were live in 38 days."
VP Technology
CoreTech Manufacturing · 2,900 employees
Join 12,000 companies that run on Stratos. Implementation starts in days, not months.
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